FAQ

Frequently Asked Questions

How does my purchase help dogs?

Every item purchased helps us feed 15 abandoned dogs at partner shelters across the country. We donate a portion of every sale directly to shelter feeding programs.

How long does shipping take?

US Standard shipping takes 5-10 business days.

What is your return policy?

We offer a 30-day Love-It Guarantee. If you are not satisfied, you can return your item within 30 days for a full refund. See our Refund Policy.

Are the products good quality?

Yes! All our jewelry is crafted with premium materials designed to last. Our bracelets feature natural stone beads with stainless steel paw charms, and our necklaces are made with durable alloy and plating.

How can I track my order?

Once your order ships, you will receive an email with a tracking number. You can use this to track your package.

Can I cancel or change my order?

Please contact us at contact@help-savingthepups.com as soon as possible. We can modify orders that have not yet been shipped.