Frequently Asked Questions

Every purchase provides meals to shelter dogs and directly funds rescue operations. We partner with shelters across the country to ensure your impact reaches dogs in need. To date, we've delivered over 130,000 meals to abandoned dogs across America.

The VIP Club is our membership program ($39.99/month). Members get priority access to care package drops, monthly photo updates from rescued dogs, and direct impact tracking. Cancel anytime. Your first month comes with a 30-day money-back guarantee.

Each care package contains real dog kibble, collapsible silicone bowls, medical supplies like gauze and antiseptic wipes, and an impact card showing exactly which dogs you helped. Contents scale with package tier.

We offer 7 tiers from $5 (feeds 5 dogs) to $500 (feeds 275 dogs). Pick the tier that fits your budget. Every single tier makes a real difference.

Orders ship within 1–2 business days. Standard delivery takes 5–7 business days within the US. Free shipping on orders of 3+ items. VIP members get free shipping on every order. A tracking number is provided via email.

We offer 30-day hassle-free returns. Full refund or exchange on items in original condition. Contact us at contact@savingthe-pups.com to start a return.

Yes! Every order comes in beautiful gift-ready packaging at no extra charge. You can add a personalized note at checkout.

We currently ship within the United States. International shipping coming soon.