Terms of Service

Last Updated: June 2, 2026

1. Introduction

Welcome to Saving The Pups. These Terms of Service ("Terms") govern your access to and use of the website located at savingthepups.com (the "Site"), operated by ECOMRANDY LLC d/b/a Saving The Pups. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. Eligibility

You must be at least 18 years of age to use this Site. If you are under 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Site, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

When you create an account on our Site, you agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Maintain the security and confidentiality of your login credentials.
  • Accept full responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate any account that we believe, in our sole discretion, violates these Terms or is being used for fraudulent or unauthorized purposes.

4. Products & Pricing

We strive to provide accurate product descriptions and pricing on our Site. However, we reserve the right to:

  • Correct any errors in pricing or product information at any time without prior notice.
  • Cancel or refuse any order placed for a product that was incorrectly priced.
  • Limit the quantities of any products or services that we offer.
  • Refuse service to anyone for any reason at any time.
  • Modify or discontinue any product at any time without prior notice.

All prices displayed on the Site are in United States Dollars (USD) and do not include applicable taxes and shipping charges, which will be calculated and added at checkout.

5. The VIP Club Membership

The VIP Club is our premium membership program offered at $39.99 per month. By subscribing, you agree to the following terms:

  • Auto-Renewal: Your membership will automatically renew each month. By subscribing, you authorize us to charge your payment method on file for recurring monthly payments.
  • Membership Benefits: As a VIP Club member, you receive:
    • 50% off all products
    • Free shipping on every order
    • Early access to new designs and collections
    • Access to VIP-only and member-exclusive products
    • Priority customer support
  • Cancellation: You may cancel your VIP Club membership at any time through your account dashboard or by emailing us at contact@savingthe-pups.com. Cancellation will take effect at the end of your current billing cycle.
  • Money-Back Guarantee: We offer a 30-day money-back guarantee on your first month of membership only. If you are not satisfied within the first 30 days, contact us for a full refund of your first monthly payment.
  • Modifications: We reserve the right to modify the terms, pricing, or benefits of the VIP Club membership with 30 days' written notice to active members.

6. Orders & Payment

By placing an order through our Site, you agree to provide current, complete, and accurate purchase and account information for all purchases. Payments are processed securely through our supported payment methods, including Shopify Payments, PayPal, and other available processors.

Please note that your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.

Risk of loss and title for items purchased from our Site pass to you upon delivery of the items to the shipping carrier.

7. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, photographs, videos, audio, software, and the overall design and layout — is the property of ECOMRANDY LLC d/b/a Saving The Pups and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written permission.

8. User Conduct

When using our Site, you agree not to:

  • Violate any applicable local, state, national, or international law or regulation.
  • Engage in any fraudulent activity, including placing fraudulent orders or using false payment information.
  • Interfere with or disrupt the operation of the Site, servers, or networks connected to the Site.
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site.
  • Harass, threaten, intimidate, or harm any other user or third party.
  • Submit false or misleading information to us or other users.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ECOMRANDY LLC d/b/a Saving The Pups, its officers, directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of (or inability to access or use) the Site.
  • Any conduct or content of any third party on the Site.
  • Any content obtained from the Site.
  • Unauthorized access, use, or alteration of your transmissions or content.

In no event shall our total liability to you for all claims arising from or related to these Terms or your use of the Site exceed the total amount you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless ECOMRANDY LLC d/b/a Saving The Pups, its officers, directors, employees, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of and access to the Site.
  • Your violation of any provision of these Terms.
  • Your violation of any third-party right, including without limitation any intellectual property, property, or privacy right.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to conflict of law principles. Any dispute arising under or in connection with these Terms shall be resolved exclusively in the federal or state courts located within the United States, and you consent to the personal jurisdiction of such courts.

12. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically for updates.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

ECOMRANDY LLC d/b/a Saving The Pups
940 Grand Concourse, Bronx, NY 10451, USA
Email: contact@savingthe-pups.com